I’m home!

logo, Society for Technical Communication, STCI’m home from my twin courses, two days of “XML and Structured Authoring” and one day of “Moving from Unstructured to Structured FrameMaker” in Cambridge, Ontario.

That’s a long time to pay attention, and I think my brain is full.

Who is Sarah O’Keefe?

Sarah O’Keefe founded Scriptorium Publishing to help companies develop and deliver high-quality documentation for high-tech products (and to subsidize her chocolate habit). She offers consultation on issues such as structuring a product library and identifying the best tools and strategies for a company’s documentation process and has coauthored a few books including FrameMaker 7: The Complete Reference. A FrameMaker Adobe Certified Expert (ACE), CTT+ Certified Professional, and all-around tool expert, Sarah teaches a number of Scriptorium Publishing’s classes on topics like FrameMaker and XML and Structured Authoring.

Clear Language and Design

The Clear Language and Design, or CLAD, Web site is a plain language resource and the gateway to a plain-language editing service. Plain language provides clear, simple language that makes technical content or Web sites accessible to the average reader. It’s an important goal.

The Web site includes a very useful readability evaluation tool.

The consultants on the CLAD team contribute most of their fees to support Toronto’s East End Literacy project.